“Customer trust under attack is defended in preparation, not apology — because the plan you practised is the plan that works.”
Customer trust under attack is defended in preparation, not apology — because the plan you practised is the plan that works. — Kai London (Professor Kai London), CISO. Principle 2132 of 10000 from the book “Breachproof” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk