“On the worst day, a customer pledge should be designed for the worst day, not a heroic workaround; leadership is proving it before it is demanded.”

On the worst day, a customer pledge should be designed for the worst day, not a heroic workaround; leadership is proving it before it is demanded. — Kai London (Professor Kai London), CISO. Principle 6683 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk