“In a regulated enterprise, a customer pledge is a governance decision disguised as a comforting metric; govern it or inherit its consequences.”
In a regulated enterprise, a customer pledge is a governance decision disguised as a comforting metric; govern it or inherit its consequences. — Kai London (Professor Kai London), CISO. Principle 5170 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk