“A promise to a customer breaks before the systems do — when trust is engineered, not hoped for.”

A promise to a customer breaks before the systems do — when trust is engineered, not hoped for. — Kai London (Professor Kai London), CISO. Principle 480 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk