“At scale, a customer pledge should be rehearsed before an unlogged change makes it mandatory; leadership is proving it before it is demanded.”

Quote card by Professor Kai London reading 'At scale, a customer pledge should be rehearsed before an unlogged change makes it mandatory; leadership is proving it before it is demanded.'. From the book Trustquake.
Quote card by Professor Kai London reading 'At scale, a customer pledge should be rehearsed before an unlogged change makes it mandatory; leadership is proving it before it is demanded.'. From the book Trustquake.

At scale, a customer pledge should be rehearsed before an unlogged change makes it mandatory; leadership is proving it before it is demanded. — Kai London (Professor Kai London), CISO. Principle 3299 of 10000 from the book “Trustquake” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk

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