“Customer trust under attack is defended in preparation, not apology — when recovery makes extortion less powerful.”

Quote card by Professor Kai London reading 'Customer trust under attack is defended in preparation, not apology — when recovery makes extortion less powerful.'. From the book Breachproof.
Quote card by Professor Kai London reading 'Customer trust under attack is defended in preparation, not apology — when recovery makes extortion less powerful.'. From the book Breachproof.

Customer trust under attack is defended in preparation, not apology — when recovery makes extortion less powerful. — Kai London (Professor Kai London), CISO. Principle 38 of 10000 from the book “Breachproof” — cybersecurity, AI security and OT resilience doctrine. Official sites: professorkailondon.com · kailondon.co.uk

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